Privacy Policy for Holistic Nutrition By Karina

Effective Date: 22 March 2025

At Holistic Nutrition By Karina ("we," "us," "our"), we are committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Details: Name, email address, phone number.
Transaction Information: Billing and shipping addresses, payment details.
Health and Wellness Information: Details you provide during consultations or through our services.
Digital Interaction Data: IP address, browser type, access times, referring website addresses.

2. How We Collect Your Information

We gather personal information when you:

Website Interactions: Visit our website or make purchases.
Service Engagements: Book or participate in coaching and mentoring sessions.
Communications: Contact us via email, forms, or social media.
Subscriptions: Sign up for our newsletters or other communications.

3. Purpose of Collecting Your Information

We collect your information to:

Service Delivery: Provide and personalize our coaching, mentoring, and wellness services.
Transaction Processing: Manage payments and fulfill product orders.
Customer Support: Respond to inquiries and offer support.
Marketing: Send promotional materials, newsletters, and updates (with your consent).
Website Enhancement: Analyze usage to improve our website and services.
Legal Compliance: Adhere to legal obligations and resolve disputes.

4. Storage and Protection of Your Information

Your personal information is stored securely using industry-standard security measures. We take reasonable steps to protect it from misuse, interference, and unauthorized access.

5. Disclosure of Your Information

We may share your personal information with:

Service Providers: Third-party vendors assisting in payment processing, shipping, or marketing.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In events like mergers or acquisitions, where your information may be part of the transferred assets.

We do not sell or rent your personal data to third parties.

6. Email Marketing with MailerLite

We use MailerLite to manage our email marketing. By subscribing to our mailing list, you acknowledge and agree that your personal information will be transferred to MailerLite for processing in accordance with their Privacy Policy. You can view MailerLite’s privacy practices here.

You can unsubscribe from our emails at any time by clicking the unsubscribe link in the footer of our emails.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These help us understand website traffic and user behavior. You can manage or disable cookies through your browser settings.

8. Accessing and Correcting Your Information

You have the right to access and correct your personal information. To do so, contact us at:

Email: holisticnutritionbykarina@gmail.com

9. International Data Transfers

Some of your data may be transferred to service providers located overseas (e.g., cloud storage providers). We ensure these providers comply with applicable data protection laws.

10. Privacy Complaints

If you have any concerns about your privacy, please contact us at holisticnutritionbykarina@gmail.com. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.